The cost of shipping is €15. Shipping is free for orders over €100. All orders are processed and dispatched on weekdays.
Once the order has been received, it is delivered within approx. 5 working days. Orders are shipped using the most suitable express courier for the delivery address; all our couriers deliver during working hours, preferably in the morning, depending on their availability and require someone to sign the receipt; if, on the second attempt, you or someone you have asked to receive the order on your behalf are not available, the courier will leave a note. You must then contact him to arrange another date when you will be available to receive your parcel. Need more info or have a specific request? Call our freephone number 800 013610 (for Italy only).
We pack our products with the utmost care because we know they are fragile. If your parcel is not in one piece when it arrives (e.g. wet, torn, misshapen), please indicate on the delivery document that you are accepting it subject to inspection.